Among all the modern Management Systems ISO 9001- Quality Management System stands foremost in the world. This system enables the companies to maintain excellent procedures in order to meet customer needs at the global level in terms of Quality and Standards.

Customers are increasingly becoming quality-conscious shoppers. They want to know up front that your business will meet their needs. A certified Quality Management System demonstrates your commitment to quality and customer satisfaction. Implementing a Quality Management System will help you enhance customer satisfaction, achieve consistency, and improve internal processes. It can minimize the risk that customer expectations are not met.

The key to any successful business is strong quality control. If you want your operation to thrive, your potential consumer base must be confident that the goods or services you offer meet or exceed expected standards. ISO 9001 is a quick and easy way for potential consumers to see if your company has put the time and effort into making sure your product or service is the best it can possibly be.

The main changes in ISO 9001

The new mode ISO 9001:2015 is similar to the previous one.

The new standard is based on Annex SL – the new high level structure (HLS) that brings a common framework to all management system standards. This helps to keep consistency, alignment different management system standards, offer matching sub-clauses against the top-level structure and apply common language across all standards.

The key changes in the proposed standard are:

• The emphasis on leadership
•   The focus on risk management
•   Emphasis on objectives measurement and change
•   Communication and awareness
•   Fewer prescriptive requirements